Privacy Policy – Cuho Biotech
At Cuho Biotech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your details when you interact with our website, mobile site, or services. By using our platform, you agree to the practices described below.
1. Information We Collect
- Personal Information: Name, mobile number, email ID, billing and shipping address.
- Payment Information: Processed securely through Razorpay or other authorised gateways. We do not store your card/UPI details.
- Browsing Information: Cookies, IP address, browser type, and usage patterns to improve your shopping experience.
- Voluntary Information: Customer surveys, feedback forms, and subscription preferences.
2. How We Use Your Information
- To process, confirm, and deliver orders placed on our website.
- To send invoices, receipts, shipment updates, and customer service communications.
- To inform you about special promotions, discounts, and new product launches.
- To improve our product range and customer experience based on feedback.
- To comply with legal, tax, and regulatory requirements under Indian law.
3. Sharing of Information
We do not sell or rent your data. However, we may share information with:
- Delivery partners for shipping orders.
- Payment gateways to process secure transactions.
- IT & analytics partners to improve website functionality.
- Legal authorities if required under Indian law.
4. Data Security
- Payments are protected with SSL encryption.
- Only authorised staff handle sensitive data.
- We implement reasonable security practices as per the Indian IT Act, 2000 and related rules.
5. Your Rights
- You may access, correct, or request deletion of your personal details.
- To update preferences, write to us at support@cuho.in.
6. Updates to Policy
This Privacy Policy may be updated periodically. Customers are advised to review it regularly.
